Accessible Cruising
Nothing should keep you from enjoying every aspect of your Azamara® experience. From getting on board to getting out and immersing yourself in the amazing destinations we visit, we’re here to help every step of the way. We welcome guests with special needs and disabilities. We happily offer accessible staterooms and all reasonable assistance to make your voyage truly hassle-free and most of all, memorable. To customize your accommodations to meet your specific needs, please follow this link. Accessibility Everywhere on Board Our ships have been thoughtfully designed to accommodate all of our guests, including those with mobility, hearing, and visual disabilities. Information below provides details about availability of accessible facilities onboard, including means of boarding the vessel, rest rooms, staterooms, decks, dining, and recreational facilities as well as any limitations of the ship to accommodate guests with disabilities. Azamara® will make every effort to accommodate your needs wherever and whenever possible. We can best accommodate the special concerns of our guests with advance notice. When packing, be sure to include a sufficient supply of all prescription medicines you require. Staterooms and social areas designed to accommodate all guestsStaterooms, dining areas and public areas designed to incorporate Braille wherever possiblePortable hearing room kits, TTY/TDD, and ASL interpreters (upon request for sailings to/from U.S./Canada)Accommodation for guest medical needs, including oxygenA variety of equipment available onboard, such as shower stools, raised toilet seats and commode chairsWheelchair accessible staterooms, activities and servicesAccessible Staterooms An Azamara voyage, first and foremost, is about feeling relaxed and comfortable in your boutique hotel at sea. Our accessible staterooms are specially designed for guests with mobility disabilities and other disabilities, and include features to ensure ease and relaxation. These staterooms range from 227 square feet to 324 square feet, offering a generous five-foot turning radius in sleeping and sitting areas, and bathrooms for easy maneuverability. Accessible Stateroom Features: Stateroom door width: at least 33 inchesBathroom door width: at least 34 inchesNo doorsill at stateroom entryRamped bathroom thresholdsBathroom grab barsLowered sink and stateroom vanityRoll-in showersFold-down shower benchHand-held showerheadsLowered closet rodMini-bar. Indulge in the comfort of a mini-bar curated to your personal tastes. Upon request, your stateroom attendant will ensure your preferred beverages are stocked for your enjoyment.Adjustable height commode chairs (upon request)Accessible balconies (selected staterooms)From “Bon Voyage” to “Bye For Now” Our accessibility services extend beyond the time you spend on board. We’re here to help before you even get to the ship, getting on and off, and getting to shore during your voyage. Just let us know in advance—the more notice we have, the more prepared we’ll be when you join us for your immersive cruise. Airport Transportation If requested in advance, Azamara® can arrange for accessible transportation to transfer guests between the airport and the pier. This service is offered at no extra charge to our air/sea guests or those who have purchased cruise-only transfers. Accessible airport transportation may be limited or not available outside the U.S. See a travel agent or contact us for details. Extra Assistance at the Pier We offer boarding and departure assistance with wheelchairs for guests with mobility disabilities. While we ask that you let us know if you need this service in advance of your sailing date, you may request it once you arrive at the pier. During peak times there may be a wait for assistance. While many ports provide easy access for wheelchairs and scooters, conditions may preclude guests using assistive devices from getting on or off the ship at certain ports. These conditions include: steepness of gangways, tendering, weather, tidal and sea conditions, and shore-side facilities. We will make every reasonable effort to assist our guests, but for safety reasons, our staff is not permitted to lift guests or equipment. Assistance with manual wheelchairs, walkers, canes, etc. will be provided. Traveling From Ship to Shore At some ports, the ship anchors offshore, and guests will be taken to shore by small boats called tenders. Even if the ship is scheduled to dock at a pier, it can change to tendering at any time. Guests using assistive devices who are unable to take a few steps will not be able to board tenders. In order to safely board most tenders, guests must be able to take steps and use a collapsible manual wheelchair. Additionally, motorized wheelchairs and mobility scooters can not be taken on tenders. Weather, sea conditions, and other factors may preclude tendering. The safety of our guests and crew is our primary consideration, and the Captain and his staff will make the final decision regarding transferring guests and their assistive devices based on safety reasons. If guests are unable to tender or disembark because of due to these circumstances, there will be no refund or credit for missed ports. While we recognize your disappointment, the safety of our guests and crew is our primary concern.
Accessibility
